Shipping & Returns
✿ Free self pick-up for all orders - Studio June HQ, Leuven
Courier services: bpost and UPS
Is your country not listed above? Please contact us at firstname.lastname@example.org before placing an order, so we can calculate the shipping costs for you.
In a rush? UPS offers express shipping at an additional cost. Let us know and we can adjust your shipping method.
International shipping may occur extra charges, such as taxes and custom fees. Studio June is not responsible for any additional charges.
Deliveries take place after receipt of payment. As soon as your order is shipped, you will receive an e-mail with the tracking information.
Local pick-up orders: We will send you an e-mail once your order is ready. Orders are ready for pick-up within 24 hours.
Please note that the stated delivery times can vary due to current situations. Studio June is not liable for any delays or lost packages by the courier service.
If you would like return a product, please reach out to us at email@example.com, indicating your order number and product/s you wish to be returned.
Products may be returned 14 days from the date of delivery. For local pick-up orders, the 14-day period starts from the day the order is ready for pick-up via a confirmation e-mail. Returns after this period will not be accepted.
Refunds will be processed within 10 days from arrival at our HQ.
Postal costs for returned products are the customer's responsibility. We can issue a return ticket with tracking and insurance. This is to ensure that your parcel will be safely delivered. The cost will be deducted from your refund amount. If you would like to choose your own shipping method, we strongly advise sending it back tracked with proof of postage and insurance.
Studio June is not liable for any products lost or damaged in transit.
In order for Studio June to accept your return, the product must be in perfect condition, with all labels and hangtags still attached. The product must be unused and unworn (see jewellery terms below).
Jewellery return terms: Worn jewellery items cannot be returned due to hygienic reasons. Only unused items still in the original packaging are allowed to be returned. If an item arrives damaged, contact us ASAP within the 14-day period to arrange a return and refund.
Items on sale and gift cards cannot be returned or exchanged.
Studio June tries to be as eco-friendly as possible. We encourage recycling and using scrap materials to protect our items. We may use bubble wrap occasionally, but it is always reused. We collect packaging materials from our own orders and use them again to ship out delicate and fragile items. This means we never purchase plastic bubble wrap. We do, however, use recyclable plastic mailers to protect the parcels from getting wet or torn during transport. You can easily reuse the plastic by cutting off the excess and use the remaining bag over and over again. When you no longer need it, you can recycle it with soft plastics. Yippee!
For the rest, we use Geami wrapping paper, which can go straight to the recycling or compost bin. It is 100% paper-based, recyclable, compostable, and naturally biodegradable.
Please reuse or recycle the boxes, papers, and pouches you receive ☻