Shipping & Returns

Shipping costs:

✿ Free self pick-up for all orders - Studio June HQ, Leuven

 Courier services: bpost, GLS, UPS

Studio June will choose the most suitable courier depending on the current situation.

International shipping may occur extra charges, such as taxes and custom fees. Studio June is not responsible for any additional charges. 

Is your country not listed above? Please contact us at hello@studiojune.be before placing an order, so we can calculate the shipping costs for you.

In a rush? UPS offers express shipping at an additional cost. Let us know an we can adjust your shipping method.

 

Shipping information

Deliveries take place after receipt of payment. As soon as your order is shipped, you will receive an e-mail with the tracking information.

Local pick-up orders: We will send you an e-mail once your order is ready. Orders are ready for pick-up within 24 hours.

Please note that the stated delivery times can vary due to current situations. Studio June is not liable for any delays or lost packages by the courier service.

 

Returns

If you would like return a product, please reach out to us at hello@studiojune.be, indicating your order number and product/s you wish to be returned.  Items sent back to us without first requesting a return will not be accepted. Products can be returned 14 days from the date of delivery. Returns after this period will not be accepted.

In order for Studio June to accept your return, the product must be in perfect condition, with all labels and hangtags still attached. The product must be unused and unworn (see jewellery terms below).

Jewellery return terms: Worn jewellery items, unfortunately, cannot be returned due to hygienic reasons. Only unused items still in the original packaging are allowed to be returned. If an item arrives damaged, contact us ASAP within the 14-day period to arrange a return and refund.

Postal costs for returned products are the customer's responsibility. We can issue a return ticket with tracking and insurance. This is to ensure that your parcel will be safely delivered. If you would like to choose your own shipping method, we strongly advise sending it back tracked with proof of postage.

Studio June is not liable for any products lost or damaged in transit.

After a detailed quality check and all products remain in pristine condition, we will refund the amount back to your account. Returns will be processed within 10 days from arrival.

For local pick-up orders, the 14-day period starts from the day the order is ready for pick-up via a confirmation e-mail.

Items on sale and gift cards cannot be returned or exchanged.

 

Packaging

Studio June tries to be as eco-friendly as possible. We encourage recycling and using scrap materials to protect our items.  We may use bubble wrap occasionally, but it is always reused. We collect packaging materials from our own orders and use them again to ship out delicate and fragile items. This means we never purchase plastic bubble wrap. We do, however, use plastic mailers to protect the parcels from getting wet or torn during transport. You can easily reuse the plastic by cutting off the excess and use the remaining bag over and over again. When you no longer need it, you can recycle it with soft plastics. Yippee! For the rest, we use Geami wrapping paper, which can go straight to the recycling or compost bin. It is 100% paper-based, recyclable, compostable, and naturally biodegradable.

Please reuse or recycle the boxes, papers, and pouches you receive ☻