Shipping & Returns
|France, Germany, Luxembourg||€ 15|
Courier services: bpost and PostNL
Deliveries take place after receipt of payment. As soon as your order is shipped, you will receive an e-mail with the tracking information.
If you would like to have an order shipped to a country not listed above, please contact us at email@example.com before placing an order, so we can calculate the shipping costs for you.
If you would prefer a free local pick up, select local pick-up during checkout. We will send you an e-mail once your order is ready. Orders are ready for pick-up within 24 hours.
Please note that the stated delivery times can vary due to the current situation. Studio June is not liable for any delays or lost packages by the courier service.
If you would like return a product, please reach out to us at firstname.lastname@example.org, indicating your order number and product(s) you wish to be returned. Items sent back to us without first requesting a return will not be accepted. Products can be returned 14 days after delivery. Returns after this period will not be accepted.
In order for Studio June to accept your return, the product must be in perfect condition, with all labels and hangtags still attached. The product must be unused and unworn (see jewellery terms below).
Jewellery return terms: Worn jewellery items, unfortunately, cannot be returned due to hygienic reasons. Only unused items still in the original packaging are allowed to be returned. If an item arrives damaged, contact us ASAP within the 14-day period to arrange a return and refund.
Postal costs for returned products are the customer's responsibility. After contacting us and reaching an agreement, you will receive a return ticket. The return comes with a tracking code and warranty to ensure that your parcel will be delivered safely.
Studio June is not liable for any products lost or damaged in transit.
After a detailed quality check and all products remain in pristine condition, we will refund the amount back to your account.
For local pick-up orders, the 14-day period starts from the day the order is ready for pick-up via a confirmation e-mail.
Items on sale and gift cards cannot be returned or exchanged.
Studio June tries to be as eco-friendly as possible. We encourage recycling and the use of scrap materials to protect our items. We may use bubble wrap occasionally, but it is always reused. We collect packaging materials from our orders and use it again to ship out delicate and fragile items. This means we never purchase plastic bubble wrap. We do, however, use plastic mailers to protect the parcels from getting wet or torn during transport. You can easily reuse the plastic by cutting off the excess and use the remaining bag over and over again. When you no longer need it, you can recycle it with soft plastics. Yippee! For the rest, we use Geami wrapping paper, which can be reused or go straight to the recycling or compost bin. It is 100% paper-based, recyclable, compostable, and naturally biodegradable.
Please reuse or recycle the boxes, papers, and pouches you receive ☻